Last Updated: January 2023

1. Introduction

Welcome to Dansko Shoe Store! These Terms and Conditions govern your use of our website (newshoesdiscount.com) and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms. Dansko Shoe Store specializes in providing high-quality, comfortable footwear for men and women who value both style and comfort in their everyday lives.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not attempt to undermine the security or integrity of our systems
  • Not use the website to transmit any viruses or malicious code
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years of age or have parental consent to make purchases
  • Provide a valid email address for order communications

3. Products and Services Description

Dansko Shoe Store offers curated collections of footwear including:

  • Boots
  • Sandals
  • Shoes
  • Slippers
  • Accessories

We strive to accurately display our products, including colors and features. However, actual colors may vary slightly due to monitor settings. Product availability is subject to change without notice.

4. Orders and Payment Terms

Order Process:

When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and formation of a contract. All orders are subject to availability and confirmation of the order price.

Payment Methods:

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. Your payment card details are not stored on our servers.

Pricing:

All prices are shown in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

5. Shipping Policy

Order Processing:

Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.

Shipping Methods:

  • Standard Shipping (12.95 USD): Shipped via DHL or FedEx. Delivery typically within 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50, shipped via EMS. Delivery typically within 15-25 business days after shipment.

Shipping Areas:

We ship globally, excluding Asia and certain remote regions. Delivery timeframes are estimates and do not include customs clearance times, which vary by country.

6. Returns and Exchanges

Timeframe:

We accept returns and exchanges within 15 days from the date you receive your items.

Conditions:

Items must be in original, unworn, and unwashed condition with all original tags attached and in original packaging.

Non-Returnable Items:

For health and hygiene reasons, we cannot accept returns or exchanges on slippers unless they are defective or damaged upon arrival.

Process:

  1. Contact our customer service at [email protected] within the 15-day window
  2. Receive a Return Merchandise Authorization (RMA) number
  3. Securely package the item with all tags and documentation
  4. Ship to the address provided in your authorization email

Return Shipping Costs:

Customers are responsible for return shipping costs unless the item arrived defective or incorrect. International customers are responsible for any customs fees or import taxes, which are non-refundable.

Refunds:

Refunds are processed to your original payment method within 5-7 business days after we receive and inspect the returned item. Original shipping charges are non-refundable for returns not due to our error.

Exchanges:

Exchanges for different sizes or colors will be shipped once we receive and process the returned product. Standard shipping charges apply for the new shipment.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Dansko Shoe Store or our content suppliers and is protected by international copyright laws. The compilation of all content on this site is our exclusive property.

You may not reproduce, distribute, display, or create derivative works from any material on this site without our express written permission.

8. Limitation of Liability

Dansko Shoe Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your access to or use of, or inability to access or use, the website
  • Any conduct or content of any third party on the website
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website

Our total liability to you for any claim arising out of or relating to these terms or our products shall not exceed the amount you paid for the product(s) in question.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and disclose information about you. By using our website, you consent to our collection and use of information as described in the Privacy Policy.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of Missouri, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Dansko Shoe Store
2987 Tree Frog Lane
Kansas City, US 64106
Email: [email protected]